The three focus areas of our 2020 strategy are:
- Service Differentiation
- Customer Experience
- Operational Excellence
Over the next three to five years, FIRST Security will continue our evolution into a comprehensive New Zealand-wide provider of services and solutions that address the physical security risks facing organisations, including risks to people and property.
We will deliver solutions in line with the internationally-recognised framework of Enterprise Security Risk Management (ESRM) in the areas of: asset protection, people protection, travelling and remote worker protection, brand/reputation protection, business continuity, risk management, crisis management, emergency response and disaster recovery.
Our services will be delivered by security professionals highly trained in core aspects of physical security and in operating the various surveillance, detection, analytical and capability-multiplying technologies at the cutting edge of security, safety and critical services.