Healthcare Security

Why Healthcare Providers trust FIRST Security

Specialised Staffing for Critical Situations
Whether it’s ad-hoc support for an overloaded ED or long-term coverage for in-house teams, our guards are trained to operate in high-pressure, high-sensitivity environments.

Officers Trained for the Healthcare Environment
Our personnel are selected and trained for empathy, cultural safety, and procedural compliance - ensuring the wellbeing of staff, patients, and visitors alike.

Nationwide Support, Local Focus
FIRST Security has deployed officers to healthcare facilities across Aotearoa, building a strong reputation with public and private providers alike.

Our Solutions for Healthcare Facilities:

Static Guards & Roving Supervisors
Professional presence for EDs, wards, entrances, and waiting areas -supported by supervisors for break cover and quality assurance.

Mobile Patrols & Security Escorts
Visible deterrents, carpark patrols, staff escorts after hours, and perimeter security - keeping people and property protected.

Technology-Driven Protection

Lighthouse Live Reporting – Real-time tracking and incident logging
Body-Worn Cameras – Live feed capabilities linked with NZ Police
WelfareFirst Wearables – Discreet duress and welfare monitoring
VirtualGuard Remote Monitoring – Cost-effective coverage for external areas

Access Control & Incident Response
We help manage after-hours entry, restricted zones, and visitor flow - backed by trained response protocols for high-risk situations.

We’ve proudly supported facilities across:

Timaru, Southland, Dunedin & Queenstown Hospitals
Taumarunui, Whakatāne & Wairau Hospitals
Capital & Coast – Kenepuru & Wellington Hospitals

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Thank you for your outstanding support this week with the urgent guarding request. Your rapid response and the calibre of the officers deployed were exceptional and greatly appreciated. It’s reassuring to have a provider we can rely on for this level of service. I look forward to working with you again. Please pass on my sincere thanks to the guards involved – they were highly professional and efficient throughout.

Riaan Kruger, Head of National Security, Southern Cross Healthcare

FIRST Security stepped in during our busiest season and provided calm, capable officers who blended seamlessly with our team.

Southern DHB Representative

What We Do

Access Controls

We are instrumental in controlling both authorised and unauthorised access to our sites of critical infrastructure.

Risk Management

We assess your premises and provide guidelines to ensure you're protected from threats.

Mobile Patrols

We provide timely responses to emergency situations both through Mobile Patrols and rapid guarding deployment.

Security Personnel

We provide specialised security personnel to ensure your staff and patients are protected from all threats.