Once you have created your account, every time you log-on, you will land on the Responda homepage.

You can then select your nominated address (the app allows you to pre-save 2 addresses ie. your home and your bach or business) when you require the Responda service.

Confirm the pre-saved health and safety risks have not changed and supply a brief explanation of why you require the service.

Status

Once your order is placed, we will provide real-time status notifications of where your job is at and an estimated time of arrival of your Officer.

Report

Once our Officer has completed the security check of your property, an activity report on the status of your property will be completed.

This report will include property address, date, time, high-level notes from the Officer's findings, along with photographic evidence if required, to aid
with insurance claims.

If your property requires securing, one of our experienced monitoring centre operators will call you to discuss a plan of action. Please note any additional services will be subject to additional charges.