Healthcare Security

Keeping Healthcare Facilities Safe, Supported and Secure

Secure your staff, patients, and community with a security partner who understands the healthcare sector.

At FIRST Security, we understand the unique pressures healthcare environments face—from emergency departments dealing with heightened aggression to aged care homes requiring calm, respectful guardianship. We’re proud to support public and private healthcare providers with customised security solutions that prioritise people, protection and peace of mind.

Why Healthcare Providers Trust FIRST Security

🔒 Specialised Staffing for Critical Situations
Whether it’s ad-hoc support for an overloaded ED or long-term coverage for in-house teams, our guards are trained to operate in high-pressure, high-sensitivity environments.

👩‍⚕️ Officers Trained for the Healthcare Environment
Our personnel are selected and trained for empathy, cultural safety, de-escalation, and procedural compliance—ensuring the wellbeing of staff, patients, and visitors alike.

📍 Nationwide Support, Local Focus
FIRST Security has deployed officers to healthcare facilities across Aotearoa, building a strong reputation with DHBs and private providers alike.

Our Solutions for Healthcare Facilities

✅ Static Guards & Roving Supervisors
Professional presence for EDs, wards, entrances, and waiting areas—supported by supervisors for break cover and quality assurance.

✅ Mobile Patrols & Security Escorts
Visible deterrents, carpark patrols, staff escorts after hours, and perimeter security—keeping people and property protected.

✅ Technology-Driven Protection

Lighthouse Live Reporting – Real-time tracking and incident logging
Body-Worn Cameras – Live feed capabilities linked with NZ Police
WelfareFirst Wearables – Discreet duress and welfare monitoring
VirtualGuard Remote Monitoring – Cost-effective coverage for external areas

✅ Access Control & Incident Response
We help manage after-hours entry, restricted zones, and visitor flow—backed by trained response protocols for high-risk situations.

Proven Track Record

“FIRST Security stepped in during our busiest season and provided calm, capable officers who blended seamlessly with our team.”
— Southern DHB Representative

We’ve proudly supported facilities across:

Timaru, Southland, Dunedin & Queenstown Hospitals
Taumarunui, Whakatāne & Wairau Hospitals
Capital & Coast – Kenepuru & Wellington Hospitals

What We Do

Access Controls

We are instrumental in controlling both authorised and unauthorised access to our sites of critical infrastructure.

Risk Management

We assess your premises and provide guidelines to ensure you're protected from threats.

Mobile Patrols

We provide timely responses to emergency situations both through Mobile Patrols and rapid guarding deployment.

Security Personnel

We provide specialised security personnel to ensure your staff and patients are protected from all threats.

OUR CLIENTS INCLUDE