Ram-raids rampant, what can you do to protect your staff and customers?


According to FIRST Security’s GM Strategic Accounts, Brian Switalla, with the holiday season just around the corner, now is the perfect time for businesses to review their security framework and ensure their staff and customers feel safe.
Building and implementing a security framework that protects your business can take time, as each business is unique and requires an individual security response.
In addition, recent escalations in break-ins, ram-raids and increasing assaults on security staff are all contributing factors in determining which security plan is best suited to your business.
To help you make a more informed choice and identify what security solutions are best for you, here are three ways you can improve your staff and customers’ safety this summer.
Read on and ensure your organisation has the protection it needs ahead of the silly season.
1. Are you ready for the retail rush?
With the busiest shopping season approaching, reviewing your business security is more important than ever to burglar-proof your workplace and ensure your customers feel safe when they visit your business.
Retail security officers respond immediately to any threat and provide a visual presence that can help deter burglars. In addition, they can help manage crowds, so queues move more smoothly, equating to more money through the tills and an improved customer experience.
As a specialist in providing retail and mall security services, FIRST Security can help you prepare for the busiest retail months of the year.
If you would like to discuss how you can increase customers’ feelings of safety in your premises, get in touch with our security experts now
2. Invest in CCTV monitoring: behind every camera is an actual pair of eyes
CCTV monitoring for your workplace can enhance your staff and employees' safety over the holiday season.
Whether it is a busy shop or a dimly lit car park, CCTV monitoring can make your customers and staff feel comfortable and secure as the monitors are often in full view, which can help deter theft and vandalism and impact people’s behaviour while visiting your workplace.
FIRST Security recently introduced VirtualGuard, an elevated CCTV monitoring solution, involving a solar-powered, hi-tech camera with motion detection and featuring the latest AI technology to reduce false alerts.
The VirtualGuard camera is monitored by a dedicated FIRST Security monitoring centre 24/7 operated by highly trained personnel– ‘eyes on’. This means early detection of threats and the ability to warn criminals away with live speaker communications.
If the criminals aren’t deterred, law enforcement will be dispatched to minimise the threat of damage to your business.
3. Increase site safety with security patrols
Are you worried about your work site security over the holidays? As the country's largest fleet of mobile patrol operators with 22 years’ experience, FIRST Security can help keep your site and equipment safe.
Mobile security patrols are a great way to provide visual deterrence and prevent vandalism, damage, or theft at your work site.
A security patrol can ensure your business is safe and secure when you can't. In addition, they provide peace of mind by offering a physical presence and responding to security breaches quickly.
We know that when it comes to asset protection, consistency and speed are critical in securing your business when mobile patrols respond to an alarm.
FIRST Security uses state-of-the-art technology in database management, mobile communications, navigation, and GPS to coordinate seamless, end-to-end security solutions for your business.
FIRST Security has an extensive track record of helping businesses protect their staff, visitors, and property. If you’d like to discuss how to keep your people and assets safe, feel free to contact us.