WelfareFirst
WelfareFirst™ by FIRST Security
Keeping your team safe — wherever they are.
Smart technology for safer work
Keep your team safe with WelfareFirst™, our advanced welfare monitoring solution that combines automated welfare checks, panic and silent alerts, and GPS tracking — all backed by our 24/7 local monitoring team.
Because when it comes to your people, their safety is our number one priority.
Developed for our team. Perfected for yours.
We originally created WelfareFirst™ to safeguard our own on-duty Security Officers — helping us confirm their wellbeing during shifts and ensuring they arrived home safely.
As workplaces evolved, so did we. With more organisations embracing remote and flexible work, we recognised that many of our customers face the same challenge: keeping their people safe, connected, and supported — wherever they work.
That’s why we designed WelfareFirst™ as more than just an app — it’s a complete Welfare-as-a-Service solution.
A solution for every lone and remote worker
Lone workers face unique risks — from working late hours or in isolated areas to being unable to quickly summon help in an emergency. Employers have a legal and moral responsibility to manage these risks and provide practical safety solutions.
Whether your people are:
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Health or community workers visiting clients
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Engineers and maintenance staff on the road
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Cleaners, forestry workers, or delivery drivers
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Or office professionals working from home
WelfareFirst™ keeps them visible, supported, and protected.
Why choose WelfareFirst™
✅ Automated welfare check-ins and timed alerts
✅ Panic and silent duress functions for discreet help
✅ Real-time GPS tracking for fast response
✅ Monitored 24/7 by our professional welfare team
✅ Simple setup and intuitive mobile app
Safety made simple
With WelfareFirst™, you’ll have peace of mind knowing your people are never truly alone.
Protect your team. Strengthen your duty of care. Choose WelfareFirst™.
WelfareFirst Video
How WelfareFirst Works
WelfareFirst is a beautifully simple and effective solution for monitoring lone worker safety - a safety net that ensures everyone is checked in and home safe at the end of each shift.
WelfareFirst features several types of alerts, each of which can easily be configured with different notification rules and response procedures.
